Conditions Générales de Vente

TERMES ET CONDITIONS DE PETBOOK ACADEMY

En utilisant ce site Web https://formations.petbookacademy.com (le «Site»), vous êtes réputé avoir lu et accepté les termes et conditions suivants : La terminologie suivante s'applique à ces Termes et Conditions (Termes), à la Politique de Confidentialité et à tout avis de non-responsabilité et à tous les accords sur ce Site: «Client», «Vous», «Utilisateur» et «Votre» vous réfèrent à vous, la personne qui accède à ce Site et exploite nos services/produits et acceptant ainsi les termes et conditions de la Société et; «Compte utilisateur» ou «Compte» désigne le compte en ligne maintenu par l'Utilisateur sur le Site pour profiter des Services; la «Société», «Notre», «Nous» et «Nos», se réfère à Notre entreprise, PetBook Academy. «Partie» ou «Parties» désigne à la fois le client/l'utilisateur et Nous-mêmes, ou soit le client ou Nous-mêmes. «Produit» désigne un produit unique fourni par notre entreprise en conséquence de notre engagement et de nos services («Services»).


SERVICES/PRODUITS

Le Site Web vous permet d'acheter des cours et formations en ligne, ainsi que des cours en présentiel. Chaque achat est destiné à être utilisé par une seule personne. Vous n'êtes pas autorisé à partager votre achat et/ou à donner accès à un tiers à cet achat. Veuillez reconnaître que les Produits que nous vous fournissons  constituent notre propriété intellectuelle et ne peuvent être exploités d'une manière interdite par ces Termes.


DROITS D'UTILISATION

Nous vous accordons des droits d'utilisation personnel, non transférable, pour utiliser nos Services/Produits. Vous acceptez que vous ne partagerez pas l'accès à votre Compte utilisateur ou les informations d'accès à votre Compte avec une tierce personne. L'utilisation de nos Services/Produits ne vous donne pas la propriété ou les droits de propriété intellectuelle sur nos Services ou les Produits.

CONFIDENTIALITÉ

Nous nous engageons à protéger votre vie privée. Nous n'utiliserons que les informations collectées auprès des clients particulièrement les adresses e-mail pour faciliter et livrer les commandes dans le cadre de notre engagement à fournir les services que nos clients ont payés. De plus, comme nous nous efforçons de vous fournir de meilleurs produits/services, nous utiliserons également vos e-mails pour promouvoir nos autres produits/services. Vous pouvez vous désinscrire à tout moment en appuyant sur le bouton de désabonnement qui se trouve dans chaque e-mail que nous envoyons. Nous passerons en revue en permanence nos systèmes et nos données pour assurer le meilleur service possible à nos clients.

ASSISTANCE

Nous fournirons des services d'assistance clientèle à nos utilisateurs enregistrés par courrier électronique. Si vous rencontrez des difficultés à utiliser notre Produit, veuillez nous en informer en utilisant l'adresse e-mail suivante: formation@petbookacademy.com . Cependant, nous ne serons pas responsables de vos propres problèmes techniques, de la vitesse d'Internet et d'autres questions liées à l'accès/votre appareil/votre emplacement, et nous nous réservons le droit de déterminer exclusivement si une telle difficulté existe de notre côté.

PRIX

Les prix affichés pour chaque produits peuvent varier au cours de l'année. Il est du droit de la PetBook Academy de faire évoluer les prix d'un même produit, selon les changements, l'évolution du contenu et les options bonus proposés dans chaque formations.

Aucun remboursement d'une différence de prix ne peut être réclamée par l'acheteur.

FRAIS

Achat d'un produit : Nous proposons des Produits et Services payants qui peuvent être réglés en 1 seul payement ou en plusieurs (3x, 5x, 7x, etc.). Le prix de base affiché correspond à lorsque le payement se fait en une seule fois. Ainsi, le prix total peut différer du prix initial affiché lorsque le payement se fait en plusieurs fois. En effet, les payements en plusieurs mensualités engendrent des frais de traitement, qui sont facturés en supplément sur le prix total des formations.

Lors du payement, vous êtes responsable du paiement de tous les frais facturés par Nous mais également des frais que pourraient vous facturer vos cartes bancaires ou autres moyens de payement.  Lorsque vous effectuez un achat, vous acceptez de ne pas utiliser une méthode de paiement invalide ou non autorisée. Nous nous réservons le droit de désactiver l'accès à tout Produit pour lequel nous n'avons pas reçu un paiement adéquat. Les prix sont affichés en euros mais peuvent être payés dans toutes les devises mondiales. Vous êtes seul responsable de toutes les taxes de vente, de valeur ajoutée, de retenue ou similaires qui s'appliquent à votre achat, qu'elles soient nationales ou étrangères. Vous pouvez acheter nos Produits via une carte de crédit : si vous choisissez de payer par carte de crédit, vous nous autorisez à débiter votre carte de crédit ou votre compte bancaire pour un montant de frais applicable au Produit. Il est également possible de payer via transfert bancaire, dans ce cas là le payement devra se faire en une fois et ne pourra être échelonné mensuellement. Pour les personnes en Suisse, il est également possible de payer par Twint.

En achetant un Produit via notre Site Web, vous consentez et acceptez de respecter les conditions générales d'utilisation, les politiques de confidentialité et comprenez que nous n'avons aucun contrôle sur ces conditions générales d'utilisation et politiques de confidentialité. SI VOUS N'ACCEPTEZ PAS les conditions générales d'utilisation ou les politiques de confidentialité des fournisseurs de services de paiement sur Internet tiers, N'ACHETEZ AUCUN PRODUIT. Il est de votre responsabilité de trouver, de lire et de comprendre les politiques de tiers.

RABAIS ET PROMOTIONS

Nos Produits et Services sont proposés en rabais ou promotions de manière occasionnelle. Si vous avez acheté un Produit ou un Service au prix habituel, en dehors des périodes promotionnelles, il n'est pas possible de réclamer un remboursement de la différence ultérieurement à l'achat.


POLITIQUE DE REMBOURSEMENT

Les remboursements peuvent être disponibles pour les services payants tels que décrits dans notre politique de remboursement ci-dessous:

OPTION A : Vous avez payé l'entier de la formation en un seul versement :

Si le Produit que vous avez acheté ne correspond pas à ce que vous attendiez, vous pouvez demander, dans les 14 jours suivant votre achat du Produit, que nous vous remboursions votre moyen de paiement d'origine. Le montant remboursé sera déduit :

  • des frais de transaction et des coûts administratifs

  • au pro-rata des modules déjà abordés / consultés sur la plateforme

Nous ne fournirons aucun remboursement si vous le demandez après l'expiration de la période de garantie de 14 jours. Pour demander un remboursement, veuillez envoyer un e-mail ici: formation@petbookacademy.com avec vos explications.

OPTION B : Vous avez choisi de payer en plusieurs mensualités :

Si le Produit que vous avez acheté ne correspond pas à ce que vous attendiez, vous pouvez demander, dans les 14 jours suivant votre achat du Produit, que nous arretions l'abonnement et le payement mensuel automatique.

Nous ne fournirons aucun remboursement de la 1ère mensualité déjà prélevée, afin de couvrir les frais de gestion et administratifs.

Nous ne fournirons aucun remboursement si vous le demandez après l'expiration de la période de garantie de 14 jours. Pour demander un remboursement, veuillez envoyer un e-mail ici: formation@petbookacademy.com avec vos explications.
 
Si nous estimons que vous abusez de notre politique de remboursement, par exemple si vous avez consommé une partie importante d'un Produit que vous souhaitez rembourser ou si vous avez déjà remboursé un Produit, nous nous réservons le droit, à notre discrétion, de refuser un tel remboursement, de désactiver votre Compte utilisateur et/ou de restreindre toutes les utilisations futures des Services/Produit(s). Si nous désactivons votre Compte utilisateur ou désactivons votre accès à notre Produit en raison de votre violation de ces Termes ou d'autres de nos politiques, vous ne serez pas éligible pour recevoir un remboursement.

RESTRICTIONS CLIENT

En tant que client, vous acceptez de ne pas :
1. Contourner, désactiver ou interférer de quelque manière que ce soit avec les fonctionnalités de sécurité du Site.
2. Dénigrer, ternir ou autrement nuire, à notre avis, au Site et/ou au Service.  3. Utiliser le Produit d'une manière incompatible avec les lois ou réglementations applicables. 
4. Interférer, perturber ou créer une charge excessive sur le Service ou les réseaux ou services connectés au Service.
5. Vous ne partagerez pas l'accès à notre Produit avec un tiers. 
6. Vous ne louerez pas, ne vendrez pas, ne concéderai pas de licence ni n'exploiterai autrement nos Produits d'une manière interdite par ces Termes. 
Tenter de contourner toutes les mesures du Site conçues pour empêcher ou restreindre l'accès au Service ou à une partie du Site.

CONTENU ET CONDUITE DE L'UTILISATEUR

En tant qu'utilisateur du Site, vous acceptez de ne pas publier de contenu interdit : 1. Langage ou contenu profane ; 2. Contenu qui favorise, encourage ou perpétue la discrimination fondée sur la race, la religion, le sexe, l'état matrimonial, l'état familial, l'origine nationale, l'âge, le handicap mental ou physique, l'orientation sexuelle, l'identité de genre, la source de revenus ou tout autre statut protégé par la loi applicable ; 3. Contenu sexuel inapproprié ou liens vers du contenu sexuel inapproprié, nudité ou obscénité ; 4. Comportement ou encouragement d'activités illégales ; 5. Informations privées et confidentielles ; 6. Contenu qui viole un intérêt de propriété légale de toute autre partie.

LA PROPRIÉTÉ INTELLECTUELLE DE NOTRE ENTREPRISE

Sauf indication contraire, ce Site Web est notre propriété exclusive et tout le code source, les bases de données, la fonctionnalité, les logiciels, les conceptions de site Web, l'audio, la vidéo, le texte, les photographies et les graphiques sur le Site (collectivement, le «Contenu») et les marques, marques de service et logos qui y sont contenus (les «Marques») sont détenus ou contrôlés par Nous ou nous sont concédés sous licence, et sont protégés par les lois sur le droit d'auteur et les marques de commerce, ainsi que par divers autres droits de propriété intellectuelle et les lois sur la concurrence déloyale dans diverses juridictions, y compris l 'UE et les États-Unis, les lois internationales sur le droit d'auteur et les conventions internationales.

DURÉE ET RÉSILIATION

Si les conditions générales ne sont pas respectées, la Société peut résilier votre accès à tout ou partie du Site Web, des Services et/ou des Produit(s) à tout moment, avec ou sans motif, avec ou sans préavis, efficace immédiatement.
De votre côté, vous pouvez cesser d'utiliser nos Services à tout moment. Vous pouvez supprimer votre Compte utilisateur par les fonctionnalités du Site Web ou en nous en informant à formation@petbookacademy.com

INDEMNITÉ

Vous acceptez d'indemniser, de défendre et de dégager de toute responsabilité la Société et ses affiliés, ainsi que leurs concédants de licence et prestataires de services, ainsi que tous les dirigeants, directeurs, propriétaires, agents ou concédants de licence de l'un quelconque des éléments susmentionnés (collectivement, les «Parties indemnisées») de toutes les pertes, dommages, responsabilités et coûts, y compris les honoraires raisonnables d'avocat, supportés par l'une quelconque des Parties indemnisées en relation avec toute réclamation découlant de votre utilisation de notre Site ou des Produit(s), ou de toute violation de votre part de ces Termes. En aucun cas, nous ne serons responsables d'un montant dépassant les frais payés pour les Services/Produit(s) commandés.

ERREURS

Les informations fournies sur ce Site sont créer par Céline Bissat - PetBook Academy.  Vous acceptez qu'il peut y avoir des inexactitudes ou omissions involontaires dans ce site Web et/ou les produits de la Société. N'hésitez pas à nous faire part de toutes erreurs, qui seront corrigées dans les meilleures délais.

AVERTISSEMENT

La Société exclut toute responsabilité pour les dommages découlant de votre utilisation de ce site Web. Cela inclut, sans s'y limiter, la perte directe, la perte d'activité ou de bénéfices, les dommages causés à votre ordinateur, les logiciels, les systèmes et les programmes, les données qui y sont contenues ou tout autre dommage direct ou indirect, consécutif et accessoire.

Nous ne pouvons garantir que les produits ne connaîtront pas de pannes, d'erreurs ou ne seront pas interrompus momentanément si un problème technique survient sur la plateforme en ligne. 


MODIFICATIONS DE CES TERMES

Nous nous réservons le droit de réviser les Termes à notre seule discrétion à tout moment. Toute révision des Termes sera effective immédiatement après leur publication par Nous. Pour toute modification matérielle des Termes, nous prendrons des mesures raisonnables pour vous informer de ces modifications, via une bannière sur le site Web, une notification par e-mail, une autre méthode ou une combinaison de méthodes. Dans tous les cas, votre utilisation continue des Services/Produit(s) après la publication de ces modifications, avec ou sans notification, constitue une acceptation contraignante des Termes révisés.


ACCORD ENTIER

Les présentes Conditions constituent l'intégralité de l'accord entre vous et Nous concernant ce Site Web et remplacent toutes les ententes, accords, représentations et garanties antérieurs et contemporains, écrits et verbaux, concernant les Services/Produit(s)/Site Web.

NOUS CONTACTER

Pour toute question ou clarification concernant nos Termes et/ou toute autre question liée à nos Services/Produits, veuillez nous contacter à formation@petbookacademy.com.



TERMES ET CONDITIONS UTILISATION DE LA PLATEFORME PODIA

Please read these Terms of Service (collectively with Podia’s Privacy Policy located at https://www.podia.com/privacy, and, where applicable, Podia’s EU Data Processing Addendum located at https://www.podia.com/dpa, the “Terms of Service”) fully and carefully before using www.podia.com (the “Site”) and the services, features, content or applications offered by Podia Labs, Inc. (“Podia”, “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

1) Acceptance of Terms.

  1. By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.

  2. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.

  3. These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.

  4. ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND PODIA WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.


2) Eligibility.

You represent and warrant that you are at least 16 years of age. If you are under age 16, you may not, under any circumstances or for any reason, access or use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party. If you are registering with Podia on behalf of an entity or a third party, you represent and warrant that you have full authority to bind that entity to these Terms of Service.

3) Registration.

In order to use the Services, you must register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

4) Processing of Personal Data

Your personal data will be treated in accordance with Podia’s Privacy Policy, available at https://www.podia.com/privacy. To the extent that you are a controller that provides Podia with personal data of third party data subjects, including without limitation other users of the Services, that is subject to European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation, you agree to the terms contained in Podia’s EU Data Processing Addendum, available at https://www.podia.com/dpa.

5) Content.

A. Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).

B. User Content. Podia shall not be responsible for any Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

C. Notices and Restrictions. The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

D. Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

E. Availability of Content. We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service, or for no reason at all and (ii) to remove or block any Content from the Services.

6) Rules of Conduct.

A. As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity, and all activity connected to your Account in connection with the Services (including without limitation your communications and collection of data from other users of the Services).

B. You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content, including without limitation User Content, on or through the Services that:
i. infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity, or violates any law, rule, or regulation (whether domestic, foreign, or international) or contractual duty;
ii. violates these Terms of Service;
iii. you know is false, misleading, untruthful or inaccurate;
iv. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
v. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
vi. contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equ ipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
vii. impersonates any person or entity, including any of our employees or representatives; or
viii. includes anyone’s identification documents or sensitive financial information.

C. You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.

D. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.

E. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.

7) Third Party Services.

The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

8) Payments and Billing.

A. Paid Services. Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please see https://www.podia.com/pricing for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement.

B. Billing. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms of Service. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

C. Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

D. Recurring Billing. Some of the Paid Services may consist of an initial period, for which there is no charge or a one-time or initial charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO https://app.podia.com/account/billing.

E. Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT HTTPS://APP.PODIA.COM/SETTINGS. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

F. Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

G. Auto-Renewal for Subscription-Based Services. Unless you opt out of auto-renewal, which can be done through your Account settings at https://app.podia.com/account/billing, any subscription-based Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Subscription Services at any time, go to https://app.podia.com/account/billing. If you terminate a subscription-based Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

H. Reaffirmation of Authorization. Your non-termination or continued use of a Paid Service reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

I. Free Trials and Other Promotions. Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at hello@podia.com.

9) Warranty and Other Disclaimers.

A. We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
i. which users gain access to the Services;
ii. what Content you access via the Services; or
iii. how you may interpret or use the Content.

B. You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.

C. THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

D. WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO PODIA. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.

10) Indemnification.

You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Site, the Services, Content, or otherwise from your User Content, your violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

11) ARBITRATION CLAUSE AND CLASS ACTION WAIVER – IMPORTANT – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS:

A. ARBITRATION; CLASS ACTION WAIVER. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND PODIA OR ITS OFFICERS, DIRECTORS OR EMPLOYEES IN THEIR CAPACITY AS SUCH (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH PODIA, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE STREAMLINED ARBITRATION RULES AND PROCEDURES OF JAMS, INC. THEN IN EFFECT, AND YOU AND PODIA HEREBY EXPRESSLY WAIVE TRIAL BY JURY; PROVIDED, HOWEVER, THAT TO THE EXTENT THAT YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE PODIA’S INTELLECTUAL PROPERTY RIGHTS, WE MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY STATE OR FEDERAL COURT IN THE STATE OF NEW YORK. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND PODIA WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. AS AN ALTERNATIVE, YOU MAY BRING YOUR CLAIM IN YOUR LOCAL “SMALL CLAIMS” COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT’S RULES AND IF WITHIN SUCH COURT’S JURISDICTION, UNLESS SUCH ACTION IS TRANSFERRED, REMOVED OR APPEALED TO A DIFFERENT COURT. YOU MAY BRING CLAIMS ONLY ON YOUR OWN BEHALF. NEITHER YOU NOR PODIA WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION FOR ANY CLAIMS COVERED BY THIS AGREEMENT TO ARBITRATE. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST PODIA INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if Podia is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event JAMS, Inc. is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either Podia or you can elect to have the arbitration administered instead by the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. The arbitration shall be conducted in the English language. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms of Service must be filed within one (1) year after such claim of action arose or be forever banned.

B. 30-Day Opt-Out Period. If you do not wish to be bound by the arbitration and class-action waiver provisions in this Section 15, you must notify Podia in writing within 30 days of the date that you first accept these Terms of Service (unless a longer period is required by applicable law). Your written notification must be mailed to Podia at the following address: 198 East 7th St., Apt. 8, New York, NY 10009. If you do not notify Podia in accordance with this Section 15(b), you agree to be bound by the arbitration and class-action waiver provisions of these Terms of Service, including such provisions in any Terms of Service revised after the date of your first acceptance. Such notification must include: (i) your name; (ii) your email and mailing addresses and (iii) a statement that you do not wish to resolve disputes with Podia through arbitration. If Podia makes any changes to the Arbitration and Class Action Waiver section of these Terms of Service (other than a change to the address at which we will receive notices of dispute, opt-out notices, or rejections of future changes to the Arbitration and Clause Action Waiver section), you may reject any such change by sending Podia written notice within 30 days of the change to the address set forth in this Section 15(b). This notification affects these Terms of Service only; if you previously entered into other arbitration agreements with Podia or enter into other such agreements in the future, your notification that you are opting out of the arbitration provision in these Terms of Service shall not affect the other arbitration agreements between you and Podia.

C. Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration and Class Action Waiver section will be null and void. This arbitration agreement will survive the termination of your relationship with Podia.

12) Limitation of Liability.

IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF the greater of (A) fees paid to us for the particular Services during the immediately previous three (3) month period or (B) $500.00.

13) Governing Law and Jurisdiction.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, including its conflicts of law rules, and the United States of America. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of New York County, New York.

14) Modification.

We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes, which will apply to your continued use of the Services going forward. Your use of the Services is subject to the Terms of Service in effect at the time of such use.

15) Miscellaneous.

A. Entire Agreement and Severability. These Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

B. Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

C. Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

D. Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.

E. Notices. Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to hello@podia.com.

F. No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

G. Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact: You may contact us at the following address: PO Box 4668, PMB 96490, New York, NY, 10163

Effective Date of Terms of Service: Mar 30, 2022